Questions?
Frequently asked questions from our customers...
Do you deliver?
Delivery is available in Doncaster and Leeds but there may be a small fee. Wedding invites can be sent via post if needed. Candy cart hire can go further afield in Yorkshire but delivery charges apply.
Do you post/courier special cupcake orders?
Although this is possible, from experience it can be difficult. Packaging for such delicate items is expensive and delivery even more so. Please contact me to discuss any specific requirements with an order.
Is there a minimum order?
For greetings cards, there is no minimum order. Wedding invitations should be ordered with a minimum of 10. As for cupcakes, the minimum order is 12. A giant cupcake can be ordered alone. Please get in touch to discuss your specific requirements.
Do you have any sample wedding invites?
I don’t have any stock wedding invites but as every wedding is different, I work closely with the bride/groom to create something according to their requirements. I would be happy to make a sample invite to your requirements but there would be a small fee for this. Please contact me to discuss any requirements.
How much notice do you need for a cupcake order?
The more notice you can give me, the better. If I keep your required decorations in stock, I could possibly fulfil your request with a week’s notice. If I have to outsource decorations (such as printed icing or specially produced sugar paste characters), this would require 3-4 weeks notice to ensure the decorations will arrive in good time. If your request is urgent, please contact me and I will do what I can to help you.
How much notice do you need for wedding invitations?
Hand making wedding invitations is a time-consuming process so the more notice you can give to me, the better. This would all depend on your requirements and how intricate your design will be. As a guide, it is recommended that invitations should be sent out no less than six weeks before your wedding. The time it would take me to make your invites would entirely depend on your design and how many you would require. Please contact me to discuss.
Could I have wedding invitations or a greetings card in another language?
I am able to produce these in other languages as long as I have the font on my computer. Languages that use a different alphabet (such as Urdu, Bengali, Chinese, Korean etc.) can be used but I would need your help in doing this as it would need to be sent to me as an image. I never say no to something without giving it a try!
Can I chose my own wording/fonts for my invitations?
As long as I have the font on my computer or that it is widely available to download, I can use any that you wish. As for wording, it is your product so you tell me what you would like and I will try my best to accommodate this.
Do you require a deposit upon ordering?
For cakes and cupcakes, a 50% non-refundable deposit it required at the point of ordering. For wedding invitations, a non-refundable deposit will be required but a figure will be agreed between us depending on what materials are required to be ordered. For the candy cart, a non-refundable deposit will be required to reserve your preferred date. A refundable damage deposit is also payable upon booking. Assuming there is no damage to the cart or accessories, this will be refunded in full after collection of the cart from your venue.
Which are your most popular cupcakes?
The favourite cupcakes tend to be the traditional vanilla and chocolate. They are particularly popular for children’s parties. However, I do create other flavours and if you would like a flavour that is not listed, just ask and I will see what I can do.
Do your cupcakes come in other flavours?
The flavours listed on this site are the most popular. However, I am able to make additional flavours but these may be slightly more expensive if they require additional ingredients. If you would like a flavour that is not listed, just ask and I will see what I can do.
Can I order from you online?
This website does not include payment facilities. Because the products that I offer are very personalised and prices vary, I prefer to agree a price for your particular requirements and we can discuss payment in the ordering process.
Do you give a discount for large orders?
Unfortunately, I am unable to do this. I believe that my prices are very competitive and I produce my products out of the love to make them, not to gain as much profit as I can. I therefore keep my prices as low as they can be but have to include things like packaging in the cost so am unable to reduce my prices.
Any other questions?
If you have a question that is not listed here, please feel free to contact me to ask. There is absolutely no obligation to place an order.
Do you deliver?
Delivery is available in Doncaster and Leeds but there may be a small fee. Wedding invites can be sent via post if needed. Candy cart hire can go further afield in Yorkshire but delivery charges apply.
Do you post/courier special cupcake orders?
Although this is possible, from experience it can be difficult. Packaging for such delicate items is expensive and delivery even more so. Please contact me to discuss any specific requirements with an order.
Is there a minimum order?
For greetings cards, there is no minimum order. Wedding invitations should be ordered with a minimum of 10. As for cupcakes, the minimum order is 12. A giant cupcake can be ordered alone. Please get in touch to discuss your specific requirements.
Do you have any sample wedding invites?
I don’t have any stock wedding invites but as every wedding is different, I work closely with the bride/groom to create something according to their requirements. I would be happy to make a sample invite to your requirements but there would be a small fee for this. Please contact me to discuss any requirements.
How much notice do you need for a cupcake order?
The more notice you can give me, the better. If I keep your required decorations in stock, I could possibly fulfil your request with a week’s notice. If I have to outsource decorations (such as printed icing or specially produced sugar paste characters), this would require 3-4 weeks notice to ensure the decorations will arrive in good time. If your request is urgent, please contact me and I will do what I can to help you.
How much notice do you need for wedding invitations?
Hand making wedding invitations is a time-consuming process so the more notice you can give to me, the better. This would all depend on your requirements and how intricate your design will be. As a guide, it is recommended that invitations should be sent out no less than six weeks before your wedding. The time it would take me to make your invites would entirely depend on your design and how many you would require. Please contact me to discuss.
Could I have wedding invitations or a greetings card in another language?
I am able to produce these in other languages as long as I have the font on my computer. Languages that use a different alphabet (such as Urdu, Bengali, Chinese, Korean etc.) can be used but I would need your help in doing this as it would need to be sent to me as an image. I never say no to something without giving it a try!
Can I chose my own wording/fonts for my invitations?
As long as I have the font on my computer or that it is widely available to download, I can use any that you wish. As for wording, it is your product so you tell me what you would like and I will try my best to accommodate this.
Do you require a deposit upon ordering?
For cakes and cupcakes, a 50% non-refundable deposit it required at the point of ordering. For wedding invitations, a non-refundable deposit will be required but a figure will be agreed between us depending on what materials are required to be ordered. For the candy cart, a non-refundable deposit will be required to reserve your preferred date. A refundable damage deposit is also payable upon booking. Assuming there is no damage to the cart or accessories, this will be refunded in full after collection of the cart from your venue.
Which are your most popular cupcakes?
The favourite cupcakes tend to be the traditional vanilla and chocolate. They are particularly popular for children’s parties. However, I do create other flavours and if you would like a flavour that is not listed, just ask and I will see what I can do.
Do your cupcakes come in other flavours?
The flavours listed on this site are the most popular. However, I am able to make additional flavours but these may be slightly more expensive if they require additional ingredients. If you would like a flavour that is not listed, just ask and I will see what I can do.
Can I order from you online?
This website does not include payment facilities. Because the products that I offer are very personalised and prices vary, I prefer to agree a price for your particular requirements and we can discuss payment in the ordering process.
Do you give a discount for large orders?
Unfortunately, I am unable to do this. I believe that my prices are very competitive and I produce my products out of the love to make them, not to gain as much profit as I can. I therefore keep my prices as low as they can be but have to include things like packaging in the cost so am unable to reduce my prices.
Any other questions?
If you have a question that is not listed here, please feel free to contact me to ask. There is absolutely no obligation to place an order.
